Is My LMS Down or Having Issues?

You would like to be sure that your LMS is working before  you post an online test or other time-sensitive content. After all, Blackboard, D2L and Canvas are not physical classrooms you manage. Instead, they are cloud-based platforms that occasionally go down.

Avoid the frustration of extra work and anxious students by using the resources below to check the status of  Blackboard, D2L and Canvas.

3 Ways to Check if Blackboard, D2L or Canvas are having issues

We’ve provided you with links to three types of tools that enable you to see if your LMS is down:

• The DownDetector service

• The IsItDownRightNow service

• Status Pages maintained by Blackboard, D2L and Canvas

Downdetector and IsItDownRightNow are websites that use automated monitoring and user feedback to determine if a website is down or if users are reporting problems.

IsItDownRightNow displays the webpage title, URL (web address),  whether it is “UP” (operating normally) or “DOWN” (having issues). IsItDownRightNow also includes other technical metrics like response time and a notice about recent outages. This is more information than many readers may need, however the “UP” or “DOWN” designation is a simple way of communicating the most important  information.

Socratic Digital prefers DownDetector’s cleaner visual presentation. DownDetector prominently displays the LMS site name and a straightforward statement such as “User reports indicate no current problems at [site name]”

We’ve also provided links to status pages maintained by Blackboard, D2L and Canvas. These status pages provide information about current and past issues

How to Check the Status of Blackboard

If students find that Blackboard is not loading they can become frustrated. You’ll want to know if Blackboard is not working before posting an exam. Use the following resources to determine if anything is wrong with Blackboard:

• Use DownDetector to check the status of Blackboard

• Use IsItDownRightNow to check the status of Blackboard

  Consult the  Blacckboard Service Status Page  

How to Check the Status of D2L

If you’re at all concerned that D2L is down or not working, you can use the following resources:

• Use DownDetector to check the status of D2L

• Use IsItDownRightNow to check the status of D2L

• Check the D2L Status page to make sure D2L is working

How to check the status of Canvas

Having problems with the Canvas app or Canvas LMS?  Does it seem like Canvas is not loading? You can check if there is a problem with Canvas today by using the following resources.

• Use DownDetector to check the status of Canvas

• Use IsItDownRightNow to check the status of Canvas

• Use the Instructure Status page to see if Canvas is working:

Now, you can post that important content confident that your LMS is working.